FAQ – Frequently Asked Questions

Here are some of the more frequently asked questions we get from our dealers and other customers. We have compiled a short list of answers for you. If you don’t see the answer you are looking for, feel free to contact us directly and get your answer.

How can I buy a tuning file?

You can get one of our top-notch ECU tuning files in a few simple steps. First you need to register for free on our portal.
Then you can safely buy credits using some of the most common global payment methods.
After that, you can upload your original ECU file and let us know if you have any additional special requirements.
You can download your tuning file within 20 minutes.

Can you tune any car and ECU?

You can find almost all global and most local brands and models in our database. Even if the model you are looking for is not listed there, there is a great possibility that we can tune it. Feel free to contact us and let us know what you are looking for.

Do you tune transmissions?

Yes, we offer TCU tuning for many models. Contact us with your request.

Do you tune transmissions?

Yes, we offer TCU tuning for many models. Contact us with your request.

What tuning tools do you support?

We can service a file read out by any tool supported by winOLS. However, we recommend Autotuner, CMD and bFlash.

How quickly do I get the tuning file?

While the turnaround time does depend on several factors, including the kind of the project and the number of orders at a particular time, you should expect most tuning files to arrive within 20 minutes after the upload. Moreover, our current average turnaround time is 60 minutes.

Where can I see the file pricing and the credit pricing?

You can see the pricing detail here

What kind of support do you offer?

We pride ourselves on our direct support through several different channels. You can contact us via whatsapp or skype and through the ticket system on our tuners portal.
Our engineers are here to answer all your questions and give you the confidence necessary for working on your customers’ vehicles.